VEYNOU stands for a new beginning, the path of sustainability in diamond jewelry. Unique pieces of jewelry are made by hand using laboratory-grown diamonds and recycled gold. Environmentally friendly, with transparent origins, under fair conditions and to the highest quality standards.
VEYNOU focuses on the modern woman who knows what she wants. She is strong, elegant and radiates self-confidence and drive.
The VEYNOU Collection interprets timeless classics and modern designs and includes engagement and wedding rings as well as beloved pieces of jewelry for everyday wear - expressive and future-oriented, crafted by hand for a unique sparkle.
Our customer service is available by phone at +49 69 94323230 from Monday to Sunday between 10:00 and 18:00. You can also reach us at any time via WhatsApp at the same number or send an e-mail to [email protected] . Our team will respond to your inquiry within 24 hours.
If you have more in-depth questions about our Engagement Rings and jewelry, you can book an individual appointment with one of our diamond experts here.
Visit our boutique in Frankfurt, experience our Jewelry on site and talk to our experts.
The address of the boutique is Markt 36, 60311 Frankfurt.
In order to guarantee the best possible advice, we ask you to book an appointment here in advance.
The opening hours for our boutique in Frankfurt are Tuesdays - Saturdays between 11:00 - 18:00.
Lab-grown diamonds are real diamonds with the same chemical, physical and optical properties as diamonds from the mine. However, the difference is that they are produced sustainably in the laboratory instead of being extracted from the earth, i.e. without negative consequences for nature and people.
Our diamonds created by VEYNOU are produced in an environmentally friendly way, with transparent origin and under the highest quality standards in the laboratory and certified by GIA/IGI from 0.50ct.
Diamonds are produced in the laboratory using state-of-the-art technologies. A distinction is made between two methods: HPHT, a high-pressure, high-temperature process and CVD, Chemical Vapor Deposition, an innovative plasma process in which a unique rough diamond grows atom by atom.
Even though we are now able to reproduce the conditions in which a Diamond is created in a controlled and efficient manner using processes such as CVD and HPHT, it remains unchanged that every diamond has a unique structure that remains incomparable in every diamond, whether from the laboratory or the mine, for all eternity.
VEYNOU uses laboratory-grown diamonds without exception to realize its vision of sustainable luxury jewelry without compromise. For VEYNOU, lab-grown diamonds are the only way to produce diamonds for eternity without harming our environment. Laboratory diamonds are in no way inferior to mine diamonds in terms of their properties.
Jewelry
Our Jewelry is made in our own manufactory in the gold town of Pforzheim in Germany, which is known worldwide for its long history as the epicenter of jewelry production. Our goldsmiths have generations of expertise in the production of high-quality, unique pieces of jewelry made by hand.
Place your piece of jewelry in a bath of mild soapy water from time to time. Then rinse off any soap and grease residue thoroughly and dry your piece of jewelry with a soft cloth.
Due to their hardness, diamonds are easy to care for. To maintain their shine, they should be regularly wiped with a damp, soft cloth and, if necessary, cleaned under running water with a soft brush.
To ensure that you can enjoy your diamonds for a particularly long time, we recommend cleaning them annually in an ultrasonic bath. We will be happy to clean your piece of jewelry once a year free of charge, please contact our customer service.
We offer a full 24-month guarantee on your personal VEYNOU piece of jewelry. This applies without external influence, willful destruction and no natural signs of wear/traces of use (scratches, etc.) - with the exception of clear production defects.
Ideally, do not wear your Jewelry while doing sports, sunbathing, doing household chores or in the sauna. Also protect your jewelry from contact with cosmetics such as hairspray, deodorants and sunscreen as well as fats and oils.
Delivery and Shipping
We offer free & insured return shipping via UPS Express for all our deliveries.
We use FedEx Express International for our international shipments.
All shipments are sent free of charge & insured via UPS Express and are usually delivered within 1-2 days.
Our international shipments are sent via FedEx Express International and are usually delivered within 3-7 days.
It is possible to collect your order from our boutique in Frankfurt. Please contact our support team at [email protected].
Returns and Exchanges
Jewelry that is made especially for you cannot be exchanged or returned.
These made-for-you creations are elaborately handcrafted over several weeks and are made entirely according to your personal specifications. Every decision, from the alloy and size to the desired design, is incorporated into the production process.
All jewelry in stock can be returned free of charge within 30 days. The purchase amount will be refunded within 10 working days of receipt of the return.
You can pay with PayPal, Apple Pay, Klarna invoice purchase or installment purchase, Sofortüberweisung as well as with Visa, MasterCard, Maestro and American Express. The available payment methods may vary depending on the country. When you complete your order, you will automatically be shown all the options available for your region.
We can offer you purchase on account through our partner Klarna. Please note that Klarna uses its own internal criteria for the approval of an order. As soon as this check has been successfully completed, your order is automatically released in our system. Purchase on account is only available to private individuals with full legal capacity.
A purchase in installments is possible by selecting the payment service provider "Installment payment with Klarna" in the checkout. Please note that Klarna uses its own internal criteria for approving an order. After successful verification, you can choose from various payment terms for the installment payment. As soon as all steps have been confirmed, your order will be released in our system. The installment purchase is reserved exclusively for private individuals with full legal capacity.
