VEYNOU stands for a new beginning, the path to sustainability in diamond jewelry. Unique pieces of jewelry are made with lab grown diamonds and recycled gold in a complex manual process. Environmentally friendly, with a transparent origin, on fair terms and under the highest quality standards.
For VEYNOU, the focus is on the modern woman who knows what she wants. She is strong, elegant and radiates self-confidence and zest for action.
The VEYNOU collection interprets timeless classics and modern designs and, in addition to engagement and wedding rings, also includes beloved pieces of jewelry for everyday use - expressive and future-oriented, elaborately handcrafted for a unique sparkle.
Our customer service is available to you by phone +49 69 94323230 from Monday to Sunday between 10:00 a.m. and 7:00 p.m. You can also reach us at any time via Whatsapp on the same number or send an email to hello@veynou.com. Our team will respond to your request within 24 hours.
If you have more in-depth questions about our engagement rings and jewelry, you can book an individual appointment with one of our diamond experts here .
Visit our boutique in Frankfurt, experience our jewelry on site and exchange ideas with our experts.
The address of the boutique is Markt 36, 60311 Frankfurt.
In order to guarantee the best possible advice, we ask you to book an appointment here in advance.
The opening times for our boutique in Frankfurt are Tuesday - Saturday between 11:00 a.m. and 6:00 p.m.
Lab-grown diamonds, or lab grown diamonds, are real diamonds with the same chemical, physical and optical properties as mined diamonds. But with the difference that they are sustainably produced in the laboratory instead of being snatched from the earth, i.e. without negative consequences for nature and people.
Our VEYNOU created diamonds are manufactured in an environmentally friendly manner, with transparent origin and under the highest quality standards in the laboratory and from 0.50 ct. certified by GIA/IGI
The production of diamonds in the laboratory is carried out using the most modern technologies. A distinction is made between two methods: HPHT, a high-pressure, high-temperature process, and CVD, Chemical Vapor Deposition, an innovative plasma process in which a unique rough diamond grows atom by atom.
Even though today we can map the conditions under which a diamond is created in a controlled and efficient manner using methods such as CVD and HPHT, it remains the case that every diamond has a unique structure that is unique to every diamond, whether from the laboratory or the mine, up to the present day eternity remains incomparable.
Without exception, VEYNOU relies on laboratory diamonds to realize the vision of sustainable luxury jewelry without compromise. For VEYNOU, laboratory cultivation is the only option to produce diamonds for eternity without harming our environment. Lab diamonds are in no way inferior to mined diamonds in terms of their properties.
Jewelry
Our jewelry is made in our own production in the gold city of Pforzheim in Germany, which is known worldwide for its long history as the epicenter of jewelry production. Our goldsmiths have cross-generational expertise in the production of high-quality individual pieces in elaborate manual work.
Occasionally place your jewelry in a bath of mild, soapy water. Then rinse off the soap and grease residues well. Then dry your piece of jewelry with a soft cloth.
Because of their hardness, diamonds are easy to care for. To keep them shiny, they should be rubbed regularly with a damp, soft cloth and possibly cleaned under running water with a soft brush.
Annual cleaning in an ultrasonic bath is recommended so that you can enjoy your diamonds for a particularly long time. We would be happy to clean your piece of jewelry once a year free of charge, please contact our customer service.
We offer a full 24-month guarantee on your personal piece of jewelry from VEYNOU. This applies without external influence, willful destruction and no natural signs of wear / signs of use (scratches, etc.) - clear production defects excluded.
It is best not to wear your jewelry when exercising, sunbathing, doing household chores or in the sauna. Protect your piece of jewelry from contact with cosmetics such as hairspray, deodorants and sunscreen, as well as fats and oils.
delivery and shipping
We offer free & insured round trip shipping via UPS Express for all our domestic deliveries.
For our international shipments we use FedEx Express International.
Domestic shipments are sent free of charge and insured via UPS Express and are usually delivered within 1-2 days .
International shipments are sent free of charge and insured via FedEx Express International and are usually delivered within 3-7 days.
Pick-up is possible in our boutique in Frankfurt. Please contact our support at service@veynou.com .
Returns and Exchanges
All items can be returned within 30 days free of charge. We will refund the purchase amount within 10 working days after receipt of the return.
You can pay with us via PayPal, ApplePay, KLARNA purchase on account or installment purchase, instant transfer, Visa, MasterCard, Maestro and American Express. The payment options may vary depending on the country. However, when you complete the order, you will be shown all the options available.
By working with the payment service provider KLARNA, we can offer you this option. This service provider has its own internal conditions for approving an order. If all steps have been successfully completed, your order will be released in our system. A purchase on account can only be carried out by fully legally competent private individuals.
A purchase in installments is possible by selecting the payment service provider "Payment by installments with KLARNA" in the checkout process. This service provider has its own internal conditions for approving an order. Various terms are then available for payment in installments. If all steps have been successfully completed, your order will be released in our system. A purchase on installments can only be carried out by fully legally competent private individuals.
